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Homechoice Claria

Homechoice Claria Software Upgrade Instructions

  • These instructions will guide you through steps to download and install a necessary software upgrade
  • The process will take approximately 30 minutes
  • To obtain a printed copy of these instructions, or for further information, please call Baxter:
    AUSTRALIA | 1800 229 837 (option 4, option 2, option 1)
    NEW ZEALAND | 0800 229 378

A hand icon icon is used throughout these instructions to denote where user interaction is required

A. SOFTWARE DOWNLOAD

  1. hand icon On the date your machine is due to be upgraded, turn off your machine after therapy, as per your normal process
  2. hand icon Turn your machine back on, ensuring the modem is connected and turned on

Upon powering on the machine, the standard Homechoice Claria screen will display, followed by

PLEASE WAIT, and then HELLO [YOUR NAME]. Your machine is now ready for software download.

Once download has started, a progress bar will appear stating PLEASE WAIT…. Please Wait

hand icon If download has not commenced (indicated by the progress bar) within 5 minutes, please press GO

Please allow 10-20 minutes for software download to occur. The duration will depend on modem signal strength.

Please DO NOT power off the machine while the download is in progress.

The progress bar may not move during the software download phase, however, the download is occurring in the background. Your machine may also restart automatically during this process.

Once download has completed, the screen will show NEW SOFTWARE RECEIVED/UPGRADE WILL PROCEED.

B. SOFTWARE INSTALLATION

After the screen displays NEW SOFTWARE RECEIVED/UPGRADE WILL PROCEED, software installation will automatically commence.

5 progress bars will be visible and will track progress during the installation process.

Upon completion of the software installation, the machine will re-start and the screen will display SOFTWARE UPGRADE HAS OCCURRED, and the machine will alarm continually.

C. PREPARING UPGRADED MACHINE FOR USE

Following software installation, your machine will be alarming continuously.

  1. hand icon Press Stop to stop the alarms
    The screen will then display THERAPY WAS RESET and the device will again alarm continually.
  2. hand icon Press Stop to stop the alarms
    The screen will display ENTER ACTIVATION CODE along with your unique 10-digit patient activation code.
  3. hand icon Press GO to confirm your patient activation code
    The screen will display CONNECTING TO NETWORK until communication is established. This may take 5 minutes to connect but may vary depending on modem signal strength.
    Once communication is established, the screen will display CONFIRM CONFIGURATIONS.
  4. hand icon Press Enter to confirm your treatment
    The screen will display ARE YOU [YOUR NAME]?.
  5. hand icon Press  Enter to confirm your name
    The device will cycle through each of your program settings.
  6. hand icon Press  Enter to confirm each setting until IS PROGRAM CORRECT? is displayed
  7. hand icon If all program settings are correct, press GO
    The screen will display the cycle time and dwell time and then PROGRAM ACCEPTED BY CYCLER will display.
  8. hand icon Power off your machine
  9. hand icon Wait 10 seconds and then power on the device again
    The machine will now power up with HELLO [YOUR NAME] on the display.
  10. hand icon Press GO and your machine can be used as normal